QUEBEC CABLE INTERNET

Ultra fast Cable internet services are now available in Quebec.

NO CONTRACTS

We have no contracts, and these are not promotional prices.

ULTRA FAST

Speeds from 5Mbps up to 120Mbps to choose from! (Subject to availability in your area)

NO HIDDEN CHARGES

You can use your own modem, or purchase one through us.

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NETFOX vCABLE 5 PLAN

$38.95per month
  • Up to 5Mbps Download
  • Up to 1Mbps Upload
  • Unlimited Usage

NETFOX vCABLE 10 PLAN

$46.95per month
  • Up to 10Mbps Download
  • Up to 1.5Mbps Upload
  • Unlimited Usage

NETFOX vCABLE 30 PLAN

$58.95per month
  • Up to 30Mbps Download
  • Up to 10Mbps Upload
  • Unlimited Usage

NETFOX vCABLE 60 PLAN

$66.95per month
  • Up to 60Mbps Download
  • Up to 10Mbps Upload
  • Unlimited Usage

NETFOX vCABLE 120 PLAN

$78.95per month
  • Up to 120Mbps Download
  • Up to 20Mbps Upload
  • Unlimited Usage

OTHER CHARGES

  • New installs $50.00 + tax
  • Free Transfers when you purchase your cable modem through us (Regular $25.00+ tax)
  • $50.00 Move Fee
  • $25.00 Change of speed fee (up or down)
  • $15.00 for any payments returned dishonoured by the bank (NSF)
  • Taxes extra on all plans

MODEMS/ROUTERS

CABLE MODEMS
As a Netfox customer you are required to provide your own modem. For your convenience we’re offering the following reliable models for sale. Shipping is a flat $12.00 + tax over the modem price. We also pre-program all units unless instructed otherwise.

  • Technicolor TC4350 Cable Modem (Non-Wireless) $110.00 + tax

WIRELESS ROUTERS
Need mobility throughout the house? You can add one of our wireless routers to your order.

  • TP-Link Archer C50 AC1200 Wireless Dual Band router w/USB. $60.00 + tax
  • Buffalo AirStation WHR-300HP2 Wireless (Higher Range) Router 2.4GHz, WPS, external antenna $80.00 + tax
  • Buffalo AirStation WZR-600DHP Gigabit Dual Band Wireless Router (Higher Range) external antennae. $130.00 + tax

APPROVED MODEMS

You can bring your own modem provided it is one of the models listed below. There is at least a 48 hour downtime window when transferring a previously registered modem from another provider to us.

Netfox vCable 5 Mbps service only

DOCSIS 2

Motorola SB5101 n/a n/a
Motorola SB5101N n/a n/a
Technicolor/Thomson DCM425 n/a STAC 52.55.01 / ST52.05.90
Netfox vCable 10, 20 & 30 Mbps service

DOCSIS 3

Motorola SB6120 n/a n/a
Technicolor/Thomson DCM475 n/a STAC.55.04

 

FREQUENTLY ASKED QUESTIONS

Do I need to have cable TV to be able to get cable internet?

You do NOT have to subscribe to or already have cable TV services in order to get cable internet.

Where are your cable internet services available?

Our cable internet is presently available only in Videotron serviced areas.

How long does it take to activate service?

Cable orders can take up to 2 weeks for service activation, it all depends on the scheduling of the upstream provider.

When is my first payment due?

Your first payment is due once we have confirmation of your activation date. We will e-mail you an invoice and charge your credit card.

Are there contracts?

NetFox does not have contracts. We are a prepaid service that runs month-to-month. Please note that the first month is non-refundable. We are also unable to offer refunds if you cancel in the middle of a billing cycle.

What are the methods of payment?

We accept Visa, MasterCard, Amex, Discover, Visa Debit & pre-authorized debit.

NETFOX PHONE & CABLE INTERNET SERVICES ARE AVAILABLE ACROSS QUEBEC WHERE TECHNOLOGY PERMITS.